Cache of job #13979002

Job Title

Customer Service Executive (Contract)

Employer

Webrecruit Ireland

Location

Kilcoole, Co Wicklow, Wicklow

Description

Customer Service Executive (Maternity Cover Contract. Kilcoole, Co Wicklow. €28,000 DOE pro rata Plus Excellent Benefits. Are you a driven and enthusiastic customer care professional looking for a fresh challenge? Do you want the chance to consolidate your skill-set within a busy and fast-paced environment? If so, read on. Our client employs approximately 10,000 people, has been listed on the London stock exchange since 1994, the FTSE 250 since June 2013 and has a market cap of c€3 billion. In the year ended March 2015, they had revenues of £10.6 billion and operating profit of £228 million. As leaders in their field, the company delivers pharmaceutical supplies across Europe. Now, they are looking for a Customer Service Executive to cover a period of maternity leave. As a Customer Service Executive, you will join a team responsible for engaging with retail and hospital pharmacies and providing a first class service at all times. Joining a busy environment, you will: - Liaise with customers. - Handle all product enquiries in a timely and effective manner. - Generate, update and administer orders. - Communicate order information to the warehouse. - Ensure that customers are kept updated of any delays or issues. - Communicate customer trends and feedback to all departments. - Identify and resolve any customer issues. To be considered for the role, you will need: - At least five years’ previous customer care administration experience. - A good level of computer literacy, especially using MS Office applications. - Polite and professional telephone manner. - To be comfortable working in a busy environment. - To be a quick learner. Positive and customer-focused, as a Customer Service Executive a team player mentality and self-motivated personality will also be key. Previous experience of using Sage MMS would be beneficial to your application, as would experience of working in the pharmaceuticals sector, but this is by no means essential. To apply for the role of Customer Service Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency. Additional Keywords: Customer Service Executive, Customer Service Contract, Customer Service Representative, Customer Care Executive, Customer Care Administrator, Customer Support Executive, Customer Support Administrator, Customer Care Rep, Customer Support Rep, Customer Service Advisor, Contract, Customer Service Administrator. This job originally appeared on RecruitIreland.com.

Date Added

1912 days ago

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